Free shipping over $100 within Australia

Shipping and Delivery

 *** CHRISTMAS DELIVERIES ***

To receive your parcels within Australia in time for Christmas, please place your order before 12 December and we suggest trackable parcel post option for all Dec shipments. Express parcels can still be sent on or before 19 December.

  • Australia Post Parcel Post - Order By 12th December
  • Australia Post Express Post - Order by 19th December

As we are super keen to get your order off to you as soon as possible, our orders are typically dispatched within 48hrsor next business day if placed on the week-end. During November and December this may be slightly longer. You will receive a shipping notification to your nominated email address once your parcel has been dispatched. If you have chosen trackable parcel post you will receive a tracking link with your shipping notification that you can use to trace your parcel.

BRISBANE DELIVERIES

We do offer local Brisbane deliveries based on post codes, however during November and December we will amend this to local collection from Indooroopilly Shopping Centre. Our pop up store will be based outside Target and H&M during this time. January - October will resume to local deliveries again.

DELIVERY TIME FRAMES

For postal orders, we use Australia Post for all shipments:-

  • Queensland orders should arrive within 5-7 business days after despatch.
  • All other states please allow 7-14 business days delivery, delivery times are thankfully improving as Covid restrictions ease, but Australia Post volumes increase even further during December so please place your order early to avoid disappointment.
  • International orders will depend on the destination but typically orders arrive with 21 days of despatch. Please note that local tariffs and duties incurred from international parcels will be for the receivers account.

We send parcels with authority to leave in a safe place without signature, if there is no safe place a card may be left for you to collect from an alternate collection point. All deliveries are made on working business days (no week-ends or holidays). Unfortunately we cannot be held liable for any lost or stolen parcels.

** If you require an express delivery, please pop us an email or add a note to your order, we will then be in touch with details on how we can assist.

**NB** If you wish to track your parcel please ensure you choose the trackable parcel post option at checkout.

 Cost of shipping within Australia:

  • FREE shipping for orders over $100.00.
  • Australia Post parcel post $9.00 with tracking.
  • Australia Post registered letter post 1 or 2 items ONLY, $7.00 with tracking.
  • Australia normal letter post 1 item only $3.00, no tracking available.
  • Australia normal letter post 2 items only $4.50, no tracking available.

We suggest choosing trackable options as we will not be able to advise you on status of normal letter post shipments, we will be able to provide proof of shipment on these but cannot be responsible for late or lost parcels.

International Shipments:

  • New Zealand -
    • Shipping over $150.00 Free
    • $18.20 - 1 to 2 items
    • $24.00 - 3 to 7 items
  • US & Canada -
    • Orders over $200.00 Free shipping.
    • $25.00 - 1 to 3 items
    • $38.00 - 4 to 7 items
  • UK**, Ireland, Germany & Switzerland -
    • Orders over $200.00 Free shipping.
    • $28.00 - 1 to 3 items
    • $37.00 - 4 to 7 items
**From 1st January 2021, all parcels entering UK will have to have taxes and duties PRE-PAID by receiving customer. 

     

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